Subscription

1.2M AED Captured in 20 Days With MOOV's New Billing Engine

Helping MOOV, Al-Futtaim's car subscription platform in the UAE, automate billing and payments without adding a single person to the ops team.

Automated Billing

Bills are raised automatically against every active subscription, on schedule, no manual trigger.

Two-Way ERP Sync

Every bill and payment reconciles with Al-Futtaim's finance and ERP tools via API.

MOOV My Account billing screen showing an outstanding bill and payment history

Self-Serve Payments

Customers pay in their My Account area, so ops no longer chase payments.

5-6 Hrs Saved Daily

Ops time saved every day, with zero added headcount.

Challenge

Billing Had Outgrown Manual Processes

MOOV's subscriptions were live and scaling, but billing and payments still ran through manual, disconnected steps outside the platform.

Need for One Automated Billing Flow

No single system raised, tracked and reconciled bills in real time, and payments relied on manual follow-up.

Need to Scale Without Adding Headcount

Ops had to absorb growing volume while staying lean, which was central to MOOV's model.

MOOV ops billing dashboard showing bills raised, payments captured and ERP sync status
Solution

Billing Built Into MOOV's Existing Platform

Rather than bolt on a third-party billing tool, MOOV extended its existing JRNY Platform build, keeping billing and subscriptions in one system.

Build of a central billing engine for all subscriptions.

Payments captured in the customer's My Account.

Two-way API sync with Al-Futtaim's finance and ERP tools.

Results

Billing at Scale From Day One

In its first 20 days live, the billing engine averaged over 130 bills a day and saved ops 5-6 hours daily, with no added headcount.

2,665

Bills raised automatically in the first 20 days.

1.2M AED

Payments captured with no manual chasing.

Milestones

Built on Proven Infrastructure

In its first 20 days live, the billing engine averaged over 130 bills a day and saved ops 5-6 hours daily, with no added headcount.

Design

Billing workflows and payment capture designed around MOOV's subscription and ops model.

Integrations

Billing engine connected to Al-Futtaim's finance and ERP tools via two-way APIs.

Live

Billing and payment capture launched on the JRNY Platform.

First 20 Days

2,665 bills raised and 1.2M AED captured, with zero added ops headcount.

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