Game Changing Test Drive Bookings for Hyundai UK
Powering a unique, industry leading test drive booking and management platform for Hyundai, that has increased bookings, leads and sales.
Fully Digital
Seamless and fully digital customer bookings, completed ion just a few minutes.
One Central System
Once central system powering all 160+ retailers with each their own tools and access
Customer Checks
In-built and automated ID and DVLA checks make it easy for retailers
Automated Compliance
Central teams can easily report on retailer complience with one signle, real-time view.
Hyundai UK wanted to offer a better experience
Based on poor feedback of their traditional form based booking system, Hyundai wanted to push the bounderies and offer a best in class experience.
Old form-based bookings we're causing booking drop off and severe customer dissatisfaction.
Launching extended test drives for Evs required a more compliant process that would assess customers for insurance purposes.
A Fully Digital, Customer Focused Approach
The first every fully digital booking process completely focused on customer transparency and best in-class experience.
Real time vehicle availability
An industry leading customer experience
Embedded in all 160+ Hyundai UK retailers
Proven to increase every key metric
Since launch this unique system has improved every single key metric related to test drives, lead generation and sales.
Increase in completed bookings
Increase in downstream sales
Live in record time
Since launch this unique system has improved every single key metric related to test drives, lead generation and sales.
Solution Design
Using the JRNY platform to build out a bespoke customer experience and ops system.
Customisation
Development of custom requirements, booking journeys and back office automations.
Training Plan
Full UK wide training and on-boarding of every retail and key usystem user.
Launch
Launch of the industry first system with over 10,000 booking received and completed in year 1.
Tomorrow’s Journey helped us to digitise our test drive process, providing our customers with better access to our vehicles, which has helped us sell more cars
Start Your Success Story Today
Ready to transform your automotive business? Contact us now to learn how we can help you achieve your goals and create your own success story.