Subscription

Launching Car Subscription For Holland's Largest Car Club

Using the JRNY Platform to launch ANWB's innovative car subscription project from the ground up.

Fully Digital

Fully digital customer experience and operations for the new product

Unique Payments

Utilising Mollie for payments enabling iDEAL payments across the netherlands

Small Team

Fully automated system which kept operational overhead low

Stand alone system

All aspects customer interactions and ops management run from the JRNY Platform

Challenge

Starting Subscription From Scratch

With no experience of launching car subscriptions, ANWB needed a partners and platform to help them establish a completely new product.

No product expertise

No prior background in car subscriptions. ANWB needed a strategic partner.

No technology

With no existing technology, ANWB needed a platform that could run every aspect of the day to day operations.

Solution

A Stand Alone Car Subscription for Everything

Delivery of a complete, end-to-end car subscription platform for ANWB to run their entire operations. From customer bookings through to daily ops and vehicle handover.

Customers complete their bookings and are checked in minutes

Integration of Mollie payment gateway for iDEAL

Bespoke customisations for billing and daily ops

Results

Live and receiving bookings in weeks

From design, deployment and customisation to go-live in weeks.

6 Weeks

From project start to go-live

2

Custom system integrations

Milestones

Complete end-to-end platform build

From design, deployment and customisation to go-live in weeks.

Design

Design and scoping of custom integrations

Build

Platform configuration and customisations

Automate

Overlay or operational automations

Live

Live with end-to-end platform in weeks

The out-of-the-box solution gave us a great starting point, and we needed a few custom features on top to meet our specific needs. The team delivered updates quickly, and it’s clear the platform is evolving fast.

Jacco Lammers
Business Innovation Lead

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