Consumer Insights

How Do Virtual Test Drives Work

July 20, 2023
7 min read
This is some text inside of a div block.This is some text inside of a div block.

This article will delve into the intricacies of virtual test drives, exploring the technologies, processes, and benefits behind this exciting automotive trend.

In today's rapidly evolving automotive landscape, traditional test drives are being reimagined to adapt to consumers' changing needs and preferences. Virtual test drives have emerged as an innovative solution, allowing car enthusiasts to experience the thrill of test-driving vehicles from accessible locations or, sometimes, even their doorstep. But how exactly do these remote test drives work? Whether you're a curious consumer eager to explore new ways of car shopping or an industry professional interested in the latest advancements, this blog is tailored to provide you with valuable insights and a comprehensive understanding of how virtual test drives are revolutionising the car buying experience.

How Virtual Test Drives Function

Virtual test drives leverage advanced technologies to provide an immersive and interactive car experience remotely. In today’s modern world, companies can leverage technology to offer contactless options to their consumers. This can be witnessed in the increasing popularity of contactless car rental and car subscription options through self-service kiosks. This offers a flexible and convenient way for consumers to test drive a car from a location easily accessible to them. Here’s how they typically work:

Online Reservation:

The process begins with the customer visiting the car dealership's website or a dedicated platform to browse and select the desired vehicle for a test drive. Customers can choose the date and time slot that suits them best through an online reservation system.

Vehicle Preparation:

Prior to the scheduled test drive, the dealership prepares the vehicle by installing specialised equipment that enables virtual and control. This equipment typically includes cameras, sensors, telematics devices, secure connectivity solutions or a combination of these processes.

Virtual Walk-around and Orientation:

At the scheduled time, the customer joins a virtual session with a sales representative who provides a comprehensive vehicle walkaround. This virtual orientation covers the exterior and interior features, highlights key functionalities, and addresses any questions or concerns the customer may have.

Remote Control and Interaction:

Once the virtual walkaround is complete, customers can access a remote control interface through a secure online platform or mobile application. This interface allows the customer to remotely control various vehicle functions, such as starting the engine, adjusting mirrors and seats, activating lights, and engaging safety features.

Real-time Streaming and Communication:

As the customer remotely operates the vehicle, live streaming technology captures and transmits high-quality video and audio feeds. This real-time streaming allows customers to experience the driving environment and receive guidance or support from the sales representative, who can provide insights, answer questions, and offer a personalised test drive experience.

Interactive Features and Data Display:

Virtual Test Drives often include interactive features to enhance the experience further. These may include augmented reality overlays, 360-degree camera views, and digital displays showing real-time vehicle performance metrics, navigation information, or safety indicators.

Post-Test Drive Follow-up:

After the test drive session, the sales representative engages in a post-test drive discussion with the customer. They can address any additional questions, provide pricing details, discuss financing options, or guide the customer through the next steps of the car purchasing process.

Virtual test drives enable customers to explore the driving dynamics, features, and overall feel of a vehicle without physically being present at the dealership. By leveraging technology, dealerships can offer a convenient and interactive test drive experience, making it easier for customers to evaluate and make informed decisions about their vehicle of choice.

Customers can immerse themselves in the car's capabilities, interact with the sales team, and gain confidence in purchasing from the comfort of their homes or any remote location. While companies' processes may differ, virtual test drives provide overall flexibility, convenience, and a new level of engagement in the car-buying journey, redefining how we experience and evaluate vehicles.

Advantages of Virtual Test Drives

Virtual test drives offer several advantages, making them an attractive option for customers and car dealerships. Here are some of its key benefits:

Convenience and Flexibility:

Virtual test drives eliminate the need for customers to visit a dealership, saving them time and effort physically. Customers can schedule and experience test drives from the comfort of their own homes or any remote location that suits them best. This flexibility allows individuals with busy schedules or limited mobility to conveniently participate in the test drive process.

Expanded Vehicle Selection:

With virtual test drives, customers are not limited to the vehicles available at their local dealership. They can explore and test drive a broader range of vehicles, including models that may not be physically present at nearby dealerships. This expanded selection opens up opportunities to consider different makes, models, and configurations, helping customers make more informed decisions.

Enhanced Safety and Hygiene:

When health and safety are paramount, virtual test drives provide a contactless and hygienic alternative to traditional test drives. Customers can avoid crowded showrooms or the need for physical interaction with sales personnel, reducing the risk of exposure to potential pathogens.

Interactive Virtual Experience:

Virtual test drives offer an interactive and engaging virtual experience. Customers can remotely control various vehicle functions, receive real-time guidance from sales representatives, and experience the driving environment through live video streaming. This level of interactivity allows for a personalised and immersive test drive experience, enhancing customer engagement and satisfaction.

Time Efficiency:

Traditional test drives require customers to allocate significant time for travel and dealership visits. Virtual test drives optimise time efficiency by eliminating the need for physical travel. Customers can efficiently explore and evaluate multiple vehicles quickly, streamlining the decision-making process.

Accessible Expertise:

Through virtual test drives, customers can connect with knowledgeable sales representatives who can provide detailed information, answer questions, and guide them through the test drive experience. This accessibility to expertise ensures that customers receive the necessary support and information to make informed decisions about the vehicle they are considering.

Reduced Environmental Impact:

By reducing the number of physical test drives, virtual test drives contribute to a more sustainable automotive landscape. Fewer vehicles travelling for test drives translate into reduced carbon emissions and environmental impact.

Virtual test drives offer a modern, convenient, and technologically advanced approach to car exploration and evaluation. They empower customers with flexibility, safety, and a personalised experience while providing dealerships with new opportunities to engage with potential buyers. As technology advances, virtual test drives will likely play an increasingly significant role in the automotive industry, revolutionising how we test drive and purchase vehicles.

Tips for Consumers on how to make the most of Virtual Test Drives

While regular test drives have always been an option for consumers to be able to test a vehicle before purchasing, there are things to keep in mind before you plan your session. Whether you have a test drive already scheduled in the near future or plan to book one for a vehicle you’re interested in, these tips can help you make the most of your virtual test drive experience.


Begin by conducting thorough research on the vehicles you are interested in. Familiarise yourself with their specifications, features, and any specific questions you may have. This knowledge will help you focus on the aspects that matter most to you during the test drive session.

Prepare a list of questions you would like to ask the sales representative in advance. This will help ensure you gather all the necessary information and address any doubts or concerns about the vehicle. Clear communication is key during any test drive session. Clearly express your preferences, ask for specific demonstrations or details, and provide feedback as needed. Effective communication will ensure that your test drive experience aligns with your expectations and requirements.


Take full advantage of the remote control interface provided during the test drive. Explore different features and functionalities of the vehicle. Test different driving modes, adjust seating positions, experiment with entertainment systems, and engage safety features. This hands-on exploration will give you a comprehensive understanding of the vehicle's capabilities and help you evaluate its suitability for your needs.

Utilise any interactive tools or technologies available during the virtual test drive. These could include augmented reality overlays, 360-degree camera views, or real-time data displays. These tools can enhance your experience and provide additional insights into the vehicle's performance and features.

Pay attention to the driving environment presented through the video streaming during the test drive. Take note of road conditions, traffic patterns, and any unique scenarios the sales representative may highlight. This will give you a sense of how the vehicle performs in different situations and help you evaluate its suitability for your typical driving conditions.


After the test drive, take some time to reflect on your experience. Consider the vehicle's performance, comfort, features, and overall impression. Compare it with your initial expectations and requirements. This reflection will help you make a more informed decision about the vehicle's suitability for your needs and preferences.

Engage in a post-test drive discussion with the sales representative. Use this opportunity to seek clarification on any remaining questions or concerns, discuss pricing and financing options, and gather any additional information you may need to move forward with your car purchasing decision.

By following these tips, you can maximise your virtual test drive experience and gain a comprehensive understanding of the vehicle you are considering. Approach the test drive session with an open mind, actively engage in the process, and leverage the technology and resources available to make an informed decision that aligns with your preferences and requirements.

To conclude,

Virtual test drives have emerged as a dynamic and convenient solution in the modern automotive landscape, transforming how we experience and evaluate vehicles. This innovative approach offers many benefits, including convenience, expanded vehicle selection, enhanced safety, interactivity, time efficiency, accessible expertise, and reduced environmental impact. By leveraging advanced technologies, consumers can remotely control and interact with vehicles, experience live streaming, and receive guidance from sales representatives. With proper research, clear communication, exploration of features, and post-test drive reflection, consumers can make the most of their virtual test drive experience, gaining valuable insights to inform their car purchasing decisions.

As the automotive industry continues to evolve, virtual test drives are poised to play a significant role, redefining the car buying journey and offering new possibilities for convenience, engagement, and informed decision-making. So, embrace the virtual test drive experience and unlock the potential of this exciting advancement in the automotive world.

Share this post
Joe Capocci
Senior Marketing Specialist

More Articles

Car subscriptions

Are Car Subscriptions Cost-Effective?

January 17, 2024
7 min read
Car Sharing
Car Subscription
Subscription vs sharing

Car Sharing vs. Car Subscription

In an era where flexibility and convenience dominate consumer preferences, traditional car ownership is facing formidable challenges from innovative mobility solutions.
January 11, 2024
5 min read
Car subscriptions
Luxury car subscriptions

Exploring luxury car subscriptions: a taste for high-end driving

December 19, 2023
5 min read
Car Rental
Rental UK
Top Rental

Top Car Rental Providers in the UK

In this guide, we’ll explore a curated selection of car rental companies that can help make your travel experience in the UK more convenient and memorable.
December 14, 2023
Top car rental

Top car rental providers in the UAE

In this blog, we’ll explore some of the leading car rental companies in the UAE. We'll introduce you to five industry giants, each renowned for their distinct offerings and commitment to customer satisfaction.
November 9, 2023
8 min read
Car Sharing
urban living

How Car Sharing Promotes Sustainable Urban Living

The traditional model of car ownership has long been ingrained in our society. However, the negative consequences of widespread car ownership are becoming increasingly evident. Traffic congestion, air pollution, and the depletion of natural resources are some of the challenges associated with personal vehicle usage. Additionally, the high costs of purchasing, maintaining, and insuring a car can be a financial burden for many individuals.
October 23, 2023
4 min read
Car Subscription
Busy Professionals

Benefits of Car Subscription for Busy Professionals

Gone are the days of long-term car ownership commitments and the associated responsibilities, such as maintenance, insurance, and depreciation costs. Car subscription services offer a flexible alternative that aligns perfectly with the dynamic lifestyle of busy professionals.
October 10, 2023
4 min read
Roadside Assistance
Breakdown Recovery

How 24/7 roadside assistance works for cars on subscription

Whether you’re getting a car on subscription or if you’re just curious to know what to do in a situation where you need immediate roadside assistance, this blog will explore things to keep in mind during emergent situations on the road for subscription vehicles.
August 22, 2023
7 min read

Subscribe to a car with MOOV by Al-Futtaim

In this blog, you will explore a step-by-step guide to signing up for a car subscription with MOOV by Al-Futtaim.
August 17, 2023
4 min read
View all

We'll be in touch! 

What ever you mobility solutiom, we have the technology. Our expert team is here to make your new service a success.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.