Introducing the JRNY Handover App

The Need for Digital Transformation

‍

Traditionally, the vehicle handover process has been cumbersome and manual, requiring extensive paperwork and prone to errors. Recognising the need for a more efficient system, we have developed the JRNY Handover App to digitalise this process. This app is designed to work seamlessly even without an internet connection, allowing users to operate in offline mode and sync data once reconnected.

‍

‍

Key Features of the JRNY Handover App

‍

‍

1. Offline Mode

The app can function without an internet connection, storing all data locally and syncing to the cloud once an internet connection is available. This feature is particularly useful for handovers in locations like basements or underground storage where connectivity is an issue.

‍

2. Mobile and Tablet Friendly

The app is optimised for both mobile phones and tablets, ensuring a user-friendly experience regardless of the device.

‍

3. Enhanced UI & UX

We have focused on improving the user interface and user experience, making the handover process simpler and more intuitive.

‍

4. Image Capture

Users can capture and upload images of the vehicle’s condition directly through the app, providing a clear and accurate record for both the company and the customer.

‍

5. Customisable Fields

The app allows the customisation of check fields according to specific requirements of our clients, making it adaptable to various use cases.

‍

6. On-the-Spot Charges

Handover/operations teams can add charges and get customer consent on the spot, even without internet access. This reduces the need for post-handover checks and ensures immediate resolution of any issues.

‍

7. Digital Records

All data is stored digitally, providing easy access for cross-referencing and reducing the chances of errors.

‍

8. Automated Communications

Customers receive a copy of the inspection report at both the start and end of the booking, ensuring transparency and peace of mind.

‍

‍

Who Can Benefit?

‍

Rental Companies

• Enhanced Efficiency: Streamline the vehicle handover process, reducing manualpaperwork and minimising errors.

• Accurate Records: Maintain precise digital records of vehicle conditions, charges,and customer approvals.

• Improved Customer Satisfaction: Offer a smoother and faster handover experience,leading to higher customer satisfaction.

‍

Handover Agents

• Simplified Workflow: Easily manage vehicle deliveries and returns with a userfriendly interface.

• Customisable Checks: Tailor check fields to specific needs, ensuring thorough andaccurate handovers.

• Offline Capability: Perform handovers in areas with limited connectivity, ensuringno interruptions in service.

‍

Delivery Drivers

• Profile Flexibility: Seamlessly switch between delivery locations within the app.

• Customer Interaction: Efficiently handle on-the-spot charges and obtain customersignatures, even in offline mode.

‍

Customers

• Transparent Process: Clearly documented vehicle condition and charges, reducingdisputes and enhancing trust.

• Convenient Experience: Faster and more efficient handover process, with the abilityto sign approvals digitally.

‍

Operations Managers

• Data Accessibility: Easily access and review digital records, facilitating betteroversight and decision-making.

• Reduced Errors: Minimise the risk of manual errors, ensuring accurate and reliabledata for each handover.

‍

The JRNY Handover App is a native application designed to bring convenience andefficiency to our mobility platform. It aims to reduce errors, enhance record-keeping,and provide a smoother experience for both our staff and customers.

‍