Case Study
How the JRNY platform helped EZOO, one of the first car subscription businesses in the UK, get to where they are today.

Project Overview

Ezoo, formerly Electric Zoo, is our longest partner on the JRNY platform and one of the first car subscription companies in the UK. In July of 2021, they launched their service on using the JRNY platform. The configurable nature of JRNY meant they could position their service precisely, with no compromise.

Why was JRNY needed?


A summary of what happened for our customer as a result of the JRNY platform implementation.

2x Conversion Rates

One of the pivotal aspects of Ezoo's growth was the conversion rate edge provided by the JRNY platform. On average, the platform has converted 0.9% of web traffic into bookings. Over double the average for car dealerships at 0.4%, which only refers to website enquiries and not the complete online transaction.


Digital KYC & Billing

Ezoo opted for an entirely online sales model and no physical showroom, their digital channel needed to be configured to their exact specifications and with room to develop further as they learnt more about digital car subscriptions.


Operational Efficiency

The customer-facing half of the platform, JRNY Demand, sends all customer and booking data to the operations portal JRNY Ops. Ops enables Ezoo to perform all the necessary KYC checks at a glance, trigger payments, arrange delivery, and update the online inventory. The platform significantly improved their operation which became convoluted and tedious once their fleet grew.


"Without a reliable subscription platform like JRNY, we wouldn't be able to serve as many customers as we do while keeping our operation agile. It's easy to set up, and the support team is fantastic. It just makes that resource everyone in the team needs to use much simpler."

Charnjit, COO

"The team at Tomorrow's Journey are always working with us to optimise and improve the website experience for our customers. Our platform now converts more traffic than we originally planned, allowing us to pull our growth strategy forward."

Kalvin, Platform Lead


Ezoo is a thriving business that has done so by embracing change and innovation. Not only in car types but also in accepting new and more customer-focused business models. As Ezoo is our longest partner on the JRNY platform, we have developed a strong relationship and we are almost as excited about their growth as they are. We look forward to seeing everything they accomplish and helping make their vision a reality.  


Hyundai UK

A fully automated and completely digital test drive experience for Hyundai UK's EV fleet.

MOOV by Al-Futtaim

Building a brand new car subscription product in the UAE, and creating a new revenue stream for the country’s largest rental fleet.

We'll be in touch! 

Whatever mobility solution you need — we have the technology for it. Our expert team is here to help you make your new product a success.

Thank you!

One of our team will be in touch soon.
Oops! Something went wrong while submitting the form.