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Simplify your process with online bookings, digital agreements, and automated workflows. No more mountains of paperwork or lost leads.
Give them the tools to manage test drives, gather valuable data, and personalise the experience for every customer.
Track customer feedback in real time, identify trends, and optimise your offering for higher conversion rates.
Limitations in customising in your white-label software? We made a platform that will be configured to your business's requirements, exactly as you need it.
Ensure brand compliance and consistent customer journeys across all dealerships. JRNY empowers retailers with a centralised platform and standardised processes.
Streamlined online booking attracts more customers, simplifies lead capture, drives satisfaction, and builds brand loyalty. JRNY is easily integrated with your CRM or DMS software.
Built-in compliance features ensure peace of mind and regulatory adherence
This streamlined 4-step booking process enhances the test drive experience by prioritising customer convenience and satisfaction.
Simplify your process with online bookings, digital agreements, and automated workflows. No more mountains of paperwork or lost leads.
Give them the tools to manage test drives, gather valuable data, and personalise the experience for every customer.
Track customer feedback in real time, identify trends, and optimise your offering for higher conversion rates.
Our team with a collective 100+ years of experience works with you to tailor the platform to your specific needs.
We're here to assist you at every phase, from implementation to optimisation, ensuring you have the support needed to succeed.
Driving world-leading customer experience and efficiency for GRIDSERVE’s Test Drive Operation
As GRIDSERVE aimed to grow their leasing business, it faced limitations with its manual test drive processes. These included:
1. Cumbersome paperwork: Physical forms were time-consuming and prone to errors.
2. Inefficient eligibility checks: Manual verification was slow and lacked flexibility for complex criteria.
3. Error-prone inspection reports: Paper-based reports were vulnerable to mistakes and loss.
Tomorrow's Journey's platform addressed these challenges with:
1. Digital booking & management: Customers conveniently book online, eliminating physical visits.
2. Automated eligibility checks: Pre-defined criteria ensure fast and accurate verification.
3. Digitised inspection reports: Inspectors create detailed reports electronically, boosting accuracy.
4. Event Module: A unique feature that manages special events, showcasing specific vehicles and preventing double bookings.
1. Fleet size increased by 276%
2. Customer Journey now involves 4 steps
3. Dedicated and custom ‘Events Module’ resulted in 100 bookings from 17 events
One central system and paperless solution for all Hyundai dealers in the UK to receive EV test drive bookings and promote new models.
1. Customers were being routed to different test drive booking processes for each dealer group, each with differing customer experiences.
2. Hyundai UK had no national visibility or control of the whole test drive fleet and were unable to track and report accordingly.
1. One streamlined booking journey for all dealership in the UK that searches realtime availability of dealer stock.
2. A central Hyundai UK Ops system with the ability to manage and view the entire dealer network’s fleet, bookings and availability.
1. UK-wide rollout to 157 dealers
2. Customer can book a test drive in 4 steps
